Meet Our Team
Lindsey Ross, Owner
Lindsey opened Yarnia, Portland’s only DIY yarn shop, in February of 2008. Originally inspired by her favorite yarn shop in Montreal, where she lived from 2002 through 2006, she returned to the West Coast where she researched like crazy, designed spreadsheets galore, found a cozy little spot tucked away under the stairs on a soon-to-be-booming stretch of Division Street, and started her own version of the “make-your-own-yarn-store” that she fell in love with in college, just four days before her 26th birthday. After eight years of fervent knitting, she decided to open this one-of-a-kind yarn shop in Southeast Portland, as a creative and affordable way for knitters and crocheters alike to achieve exactly the yarn they want for a project.
She is also the proud co-organizer of the Urban Craft Uprising, Seattle’s largest indie craft show, nine years strong. If you’ve never been to one of these amazing biannual Uprisings, you absolutely must come up to Seattle for the next show (always the first weekend in December, and the second weekend in July), and check it out!
The fusion of crafting, getting to work with creative people, and getting to run not one but two unique local businesses is pretty much all she could ask for. Living in Portland, she spends her free time biking, thrift shopping, crocheting, running in the rain, enjoying local microbrews with friends, camping, trying to keep up on her food blog, experimenting with fermentation in all its forms, knitting, and taking a minute to appreciate a really good cup of coffee.
I just wanted to recount my recent first experience with ordering a custom blend from Yarnia, in Portland, Oregon. I excitedly made up a couple of experimental blends to play around with. When they arrived, one was lovely, but the other, which I had intended to be fairly tonal and heathery was, well …. more like clown barf.
This was all due to one strand of the mix being a much brighter and deeper shade than I had thought. Since the other colours all seemed a good match for what I saw on my monitor, I dropped them a note to say that maybe they should check that. Since I’d only ordered minimal sized cones to experiment with, I wasn’t out much money, so I didn’t bother to ask for a replacement.
Sure enough – they didn’t offer me one, and instead sent me a reply saying they thought the yarn was as shown, but would look into it. (Fair enough!) Much to my surprise, a few days later, they were in touch again to say that actually, the colour was wrong and would I like a new cone of yarn substituting a different colour for the problematic one!
I am very pleased with the replacement, but more than that I’m impressed that they still remembered my little problem a week later and when they noticed the yarn was wrong were so willing to do something about it. Although I’m still getting to grips with knitting with their “funny” un-plied yarn, this has totally made the difference between me buying from them again, or not.
– KrisHughes (via Ravelry forums)